JOB VACANCY
This area is in English only. 本區只提供英文版
Key Local Account Manager/Assistant Manager
Requirements:
Higher diploma or degree holder in Sales & Marketing, Hospitality & Tourism Management, Business Administration, Business Management or related disciplines
At least 8-10 years of relevant working experience, from which 3 years of experience in managerial level
Good communication skills in English, Cantonese, and Mandarin
Excellent interpersonal, customer service and client relationship skills
Pro-active, responsible, and able to work independently
Be a good team player and play a leadership role in the team
Proficient in MS Office application
Those with less experience will be considered for the post of Assistant Manager
Remuneration package will be evaluated according to candidate’s caliber and experience
Job Duties & Responsibilities:
Relationship Management: Maintain good relationship with individual country contacts of existing managed global clients & MNCs.
Implementation: Drive at a local level and in supportive of regional level to provide all information to implement definition of program requirements and fulfill responsibilities on individual project plans when implementing a new account or integration additional products/services.
Policy Development: Implementation and adherence to policy at local level
Communications & Planning: All local communication delivery to and from local contact of clients. Communicate local issues with plan, manage to KPIs and SLAs.
Process and service delivery: Local service design and improvement. Reporting on traveler satisfaction. Implement local KPIs/SLAs.
Reviews: Conduct regular review meetings and improve local business plan with clients.
Global Reporting - MIS, Security Manager: Ensure all appropriate programming for global MIS to ensure quality of data feed.
Supplier Management: Manage local supplier program. Provide input on local information and program success for supplier review. Establish local supplier relationships.
Program Improvements & Customer Satisfaction: Assess local operational process for improvement as an on-going process. Review findings and create action plan for better customer satisfaction.
Budgeting/Pricing and Financial Reporting: Assist in local budgeting process and feed into regional process; Responsibility for P&L at local level within agreed contract terms with clients; Responsibility for timely input into multinational financial reporting process
Please send application with full resume, present and expected salary via email to winnie.shiu@bcdtravel.hk
-----------------------------------------------------------------------------------------------------------------------
Sales Executive
Requirements:
Form 7 or above;
At least 3 years' relevant experience in the travel industry or service industry; sales experience is a definite advantage;
Fluent in both spoken & written English & Cantonese, in Mandarin is a plus;
Good computer literacy;
Self-motivated, well-organized with excellent analytical, communication and presentation skills;
Able to work under pressure and to meet tight deadline
Job Duties & Responsibilities:
Assist in the development and management of new sales and revenue to achieve company’s objectives, develop and implement sales & marketing strategies and plans, maximize sales and marketing opportunities to attain sales target;
Prepare sales proposals and explore all potential business opportunities;
Establish and maintain good relations with existing customers, suppliers and trade partners; attend suppliers or partners networking events;
Assist to manage and expand the client database with customer retention management program;
Implement on-target campaigns in targeting different market segments and arouse product and brand awareness;
Monitor the current market trend, and participate in sales planning and new product development.
Please send application with full resume, present and expected salary via email to winnie.shiu@bcdtravel.hk
-----------------------------------------------------------------------------------------------------------------------
Ticketing Manager
Requirements:
F5 with HKCEE or above, Certificate / Diploma in relevant Travel Service Training
With minimum 10 years experience and excellent knowledge of fares, ticketing and reservations gained from travel industry
Strong working knowledge of Abacus and GDS system is a MUST
Computer skills including MS Excel, Word and the Internet
Excellent customer service, communication and interpersonal skills
Pleasant, positive, confident and patient
Fluent in both verbal & written English, Cantonese and Mandarin
Job Duties & Responsibilities:
Provide professional advise to operations teams in fulfilling clients travel requirements and requests with suitable travel itineraries
Provide accurate fare quotation and issuance of airlines privilege deals
Handle customers enquiries on airlines products and rules for ticket issues
Work close with outsourced suppliers to ensure complete and accurate processing of travel documents
Manage daily operations of Ticketing and Tariff Team
Please send application with full resume, present and expected salary via email to winnie.shiu@bcdtravel.hk
-----------------------------------------------------------------------------------------------------------------------
Senior Travel Counsellor - Business Travel
Requirements:
Form 5 or above
Min 5 years experience in servicing corporate accounts
Proficient in MS Office application and familiar with Abacus system
Possess recognized Ticketing certificate is an advantage
Good communication, interpersonal and customer service skill and able to work under pressure independently
Good command of written & spoken English and Chinese
Those with less experience will be considered for the post of Travel Counsellor – Business Travel.
Job Duties & Responsibilities:
Provide full travel consultancy sevices to corporate customers include flight,hotel,car reservations and other travel arrangements.
Maintain relationship with existing clients and assist in developing new potential clients.
Please send application with full resume, present and expected salary via email to winnie.shiu@bcdtravel.hk
-----------------------------------------------------------------------------------------------------------------------
SENIOR TRAVEL COUNSELLOR / TRAVEL COUNSELLOR – LEISURE TRAVEL
Requirements:
Form 5 or above
Min 5 years experience in servicing corporate accounts
Proficient in MS Office application and familiar with Abacus system
Good communication, interpersonal and customer service skill and able to work under pressure independently
Good command of written & spoken English and Chinese
Those with less experience will be considered for the post of Travel Counsellor – Leisure Travel.
Job Duties & Responsibilities:
Handle daily enquiries and travel arrangements
Provide travel consultancy service and able to provide alternatives proactively
Contact local and overseas suppliers, car rentals and hotels as to plan tour itinerary professionally
Please send application with full resume, present and expected salary via email to winnie.shiu@bcdtravel.hk
-----------------------------------------------------------------------------------------------------------------------
We offer attractive remuneration package to the right candidate.
Interested parties please send full resume with available date, present & expected salary to
the Human Resources Department, Jebsen Travel Management Ltd.,
24/F., Caroline Centre, Lee Gardens Two, 28 Yun Ping Road, Causeway Bay, Hong Kong
or email to recruit@mfjebsen.com.
|
